Support

Tap Tempo · Shahen Grigoryan IE

Write to shahengrigoryan9894@gmail.com. Include your device and iOS version and you will get a straighter answer, faster.

I bought Pro and it is locked

Open Settings inside the app and tap Restore purchases. Make sure you are signed into the same Apple ID you bought it with. If it still does not unlock, write to us with the date of purchase.

The click is silent

Check the volume, and check that no other app has taken over audio output. The click is designed to be audible even with the silent switch on and to play alongside other audio rather than stopping it — if it does not, tell us which app was playing at the time.

The click goes quiet while I tap

That is deliberate. A metronome fighting your hand makes the tempo impossible to feel, so it steps aside while you are tapping and comes back a moment after you stop, at the tempo you just tapped.

The tempo looks wrong

Tap at least four times in a steady rhythm. Leaving a long gap starts a new measurement, and tapping at a noticeably different speed restarts the average on purpose, so switching tempo does not blend into the previous one.

Listen mode got the tempo wrong

It is an estimate, and it says how sure it is. Hold the phone close to the speaker, pick a part of the song where the drums play, and let it listen until it stops by itself. If the number is twice or half what you feel, use the ×2 or ÷2 button: many songs can honestly be counted either way. Music without a steady beat, or with the tempo changing, gives a low confidence rather than a reliable number.

Does Listen mode record me?

No. The sound is analysed on the phone as it arrives and is never saved or sent. See the privacy policy for the details.

Are my settings backed up?

No. Everything lives on the device, which is also why the app works with no network. Deleting the app deletes your settings; your purchase survives, because Apple keeps it.

Feature requests

Welcome, and read. Setlists, extra skins and background playback are the things most likely to come next.

See the privacy policy and the terms of use.